Who has the WORST Customer Service?

Samsung vs OnePlus, Huawei, Xiaomi, Blackberry, OPPO, Vivo, Apple. Let's see which tech company has the best and worst Customer Support!
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Disclaimer: All the faces of people used in this video to represent employees are purely stock footage and picked randomly based on apparent gender.
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Reacties

  1. Mrwhosetheboss

    MrwhosethebossMaand geleden

    Has anyone had any particularly good / bad experiences with Tech Customer Service? I'd love to know! 😁 To see one of the worst Tech Scams in existence: nlpush.info/net/video/rNGzyIJ2Z6anoJY To learn all about Crypto for a complete beginner: nlpush.info/net/video/p7-yyqxthnyqdK8

  2. Saeendra Varada

    Saeendra VaradaDag geleden

    what abOut realme it's a good brand

  3. El Pepe

    El PepeDag geleden

    When I saw was Rick Ashley .I was thinking that you will rickroll them😂

  4. Ethan s.

    Ethan s.Dag geleden

    Contacted apple twice, it was great, much better than in the video.

  5. Awesome Studios

    Awesome Studios2 dagen geleden

    @PHOTO XMAX ✨ n o ✨

  6. youku Qr code

    youku Qr code2 dagen geleden

    Yes HUAWEI 😎✌✌🥰

  7. Fat Boy's Garage

    Fat Boy's Garage45 minuten geleden

    I've had better luck with Apple customer support than I've ever had with Samsung.

  8. ishan sehgal

    ishan sehgal2 uur geleden

    Huawei P50 Review

  9. srinivasula bhagat

    srinivasula bhagat2 uur geleden

    SAMSUNG: Oh on, I am horribly embarrassed.PERIOD.

  10. Optimal Games

    Optimal Games2 uur geleden

    What where do you live because where I live Apple is very friendly and can answer my problem in seconds, if it is a technical problem you take it in and they fix it for you in 10-30min off of my experience I would give them a 4

  11. Optimal Games

    Optimal Games2 uur geleden

    I like that little Rick roll

  12. Helen

    Helen3 uur geleden

    Wow..... 👏Xiaomi Got 4 and ½ Star⭐️⭐️⭐️⭐️

  13. sabu raman

    sabu raman4 uur geleden

    dont let the customer support know

  14. Slackin But Not Lackin

    Slackin But Not Lackin4 uur geleden

    Well to give them the benefit of the doubt I think they don't think it's possible for someone to be that dumb

  15. Viren Singla

    Viren Singla4 uur geleden

    It depends on the person you are talking to. Not the brand.

  16. Nicholas Choi

    Nicholas Choi4 uur geleden

    The question is way too simple and dumb that these operators end up overshooting the solution.

  17. Pong Exe

    Pong Exe5 uur geleden

    I was expecting that.

  18. Xyler

    Xyler5 uur geleden

    I'll say, I always had amazing service with Apple. They helped me unlock an iPhone 5S that was Apple ID locked from when it was stolen. I provided them with proof that I bought the phone... 8 years ago, and they unlocked it! They helped me with a phone that was well outside warranty, for software support yeah, but still... Don't know how many companies would help with an 8 year old device. Also, I'll be fair with the Apple Tech, yes you called for a battery dead issue, but Apple iOS has a diagnostic tool that is activated from Apple. It gives a complete readout of the health of the device. Used to be an Apple service tech, so I used this tool often. It was amazing.

  19. Dariush

    Dariush5 uur geleden

    you need to make the same test with Google Pixel

  20. Aqil Danish

    Aqil Danish5 uur geleden

    This channel do anything just for content. Respect 😂

  21. Tekito

    Tekito5 uur geleden

    Ey, I think the one on Xiami is from the Philippines.

  22. stormplays

    stormplays6 uur geleden

    ME : Loves Samsung and thinks they are great (Watches the video ) ALSO ME : Yeah uhmm

  23. Asmin T

    Asmin T6 uur geleden

    6:23 the song name is alcohol free and that part was dahyuns part

  24. 0 2

    0 26 uur geleden

    Gotta love the Alcohol Free by Twice 6:22

  25. Super G I R L

    Super G I R L7 uur geleden

    without any doubt MI & HUAWEI best ❤️

  26. Isabel Rodriguez

    Isabel Rodriguez8 uur geleden

    I called apple for a fix too and i was transferes to two individuals the last asking for pic of my phone i was literaly expecting a good outcome since they asked too many questions at the end she told me i cannot vet a new replacement. Fuck. That simple in the first moment i called they should have told me i just wasted an hour trying to send pic and talking to them with no solution given

  27. Freezr ❄️

    Freezr ❄️8 uur geleden

    Boss: who has the worst costumer service? Freezr: FedEx

  28. Nikhil Nair

    Nikhil Nair8 uur geleden

    hey, anybody notice this guy follows the mannerisms of Gordon Ramsay?

  29. Spencer Castillo

    Spencer Castillo8 uur geleden

    The xiaomi support is definitely a filipino.

  30. 🎮Dream Fan🎮

    🎮Dream Fan🎮8 uur geleden

    :(

  31. Barbarossa_Togasa

    Barbarossa_Togasa8 uur geleden

    From my experience though from being an Apple, LG, Blackberry, and Samsung user overall Samsung had the best customer service. Sometimes they even replaced my phone, paying Verizon so I could get a replacement. Apple however was by far the worst, I used to get hung up on constantly and would never get my problems solved.

  32. Mungs A.C

    Mungs A.C11 uur geleden

    Blackberry still exists?

  33. Jan Roth

    Jan Roth11 uur geleden

    Honestly the "Problem" was to easy so the people didnt thought its thaaat easy

  34. walkwithme

    walkwithme11 uur geleden

    In fairness, your question was so dumb it causes people to overthink. No one expects that someone might not know that a phone must be charged.

  35. Annie Gaan

    Annie Gaan12 uur geleden

    Soo... Xiaomi sounded like a rep from Manila.

  36. Shoonya Body

    Shoonya Body12 uur geleden

    Samsung is worst!

  37. S1LV3RPAW2

    S1LV3RPAW212 uur geleden

    😂 I feel bad for the first guy tho he was just like “it will be okay :)” and then it all got messed up 😭

  38. Mr. Beast Fan Club

    Mr. Beast Fan Club14 uur geleden

    Fun fact he called all the customar care using i phone lmao

  39. Mat Jusoh

    Mat Jusoh14 uur geleden

    9:26

  40. Memer guy

    Memer guy15 uur geleden

    I have a Huawei y9 thanks Huawei

  41. Jacob Rosenberg

    Jacob Rosenberg16 uur geleden

    Apple didn't deserve that 2.5 tho

  42. Zoen Victo

    Zoen Victo17 uur geleden

    that xiaomi is from Philippines too! 🤣🤣🇵🇭🇵🇭

  43. Jamal 2006

    Jamal 200617 uur geleden

    Idk about this but Samsung NL/ Samsung Netherlands is very helpful

  44. paulo carvalho

    paulo carvalho19 uur geleden

    you should have tested nokia then your mind would be blown.

  45. Fredrick Lutaya

    Fredrick Lutaya19 uur geleden

    Ash 🤩🤩

  46. Allcrafter

    Allcrafter20 uur geleden

    I mean as a support technician I would expect that you know that you have to charge your Phone. Lol. I mean if you don't know THAT your are gonna have other problems

  47. Foxy Plays

    Foxy Plays21 uur geleden

    Lol why are you wording never gonna give you up???????

  48. Chinmay Mishra

    Chinmay Mishra21 uur geleden

    Well as part of prank it's an entertainment like always in your videos and good to information. But in terms of customer service point of view, think about getting one or two prank calls or sales calls on toll free number 🤭

  49. Sarah Belle

    Sarah Belle22 uur geleden

    Why does all the customer service techs have a picture of a asian man?

  50. Seahorse

    Seahorse22 uur geleden

    4:37 pinoy spotted lol

  51. Arnold Sherrill

    Arnold Sherrill22 uur geleden

    Laughed so hard during the customer service experience you had with apple my chest ended up hurting but it was worth it.!!. I wonder if you realize how informative and yet entertaining some of your videos have become now., thank you for walking us through the minefield of personal Tech

  52. Mohd Hamza

    Mohd Hamza22 uur geleden

    For such a dumb question I think Samsung hanging up on you was actually a good implementation from their end.

  53. WeZzarD

    WeZzarD22 uur geleden

    I called apple customer service back in 2018 I had problem with my icloud password They was really helpful, in fact they monitored my screen and done everything for me

  54. SteveCH

    SteveCH22 uur geleden

    2:57 arun taking people of his country not serious XD

  55. Dare1100

    Dare110023 uur geleden

    I feel like you should have come up with a *slightly* more complicated/common issue to have more of a fair test...

  56. Galaxia

    Galaxia23 uur geleden

    Imagine one of the worker see’s it and next time you call they just say “You ran out of charge” even if its a real problem!! 🤣

  57. Eyesac Coffee addict

    Eyesac Coffee addict23 uur geleden

    I haven't heard of half of these companies lmao

  58. Wen Mag

    Wen Mag23 uur geleden

    The ashamed fowl proximately pause because punch conformably belong against a knowing client. alive, subdued scent

  59. Lucky Sharma

    Lucky Sharma23 uur geleden

    The reason is that Every Customer service was thinking that there customers are smart and know about the charging But there customers are like Ash, Mrwhosetheuncle

  60. DaddyHatesU

    DaddyHatesU23 uur geleden

    4:36 Last thing I wanted to see was Satoshi ( Ash) calling MI call center to fix his MI branded pokedex XD

  61. Vit VV

    Vit VVDag geleden

    Dude the apple service is so bad he is so annoying like I literally Pls like so new people watching the video will wait for apple

  62. Jewell Austin

    Jewell AustinDag geleden

    The Ash Ketchum outfit though. Wasn't expecting that. 😂😂

  63. লেফাফাদুরস্ত

    লেফাফাদুরস্তDag geleden

    One+ guy 'likes'

  64. MADFSC

    MADFSCDag geleden

    6:20 He's always rickrollig us He also said one of his lines the deserting one

  65. MADFSC

    MADFSCDag geleden

    Lmao I can explain soooooo much better than these guys

  66. Erik

    ErikDag geleden

    "Mrwhosetheboss trying out 8 different workers at the same callcenter."

  67. TheTalkingTurtle

    TheTalkingTurtleDag geleden

    Ash Ketchum lol

  68. Blue Pegas Gaming

    Blue Pegas GamingDag geleden

    Pokemon emerald sound

  69. Cathy Nobles

    Cathy NoblesDag geleden

    You've got to try calling Verizon support, they are the worst!

  70. CreeperLoops

    CreeperLoopsDag geleden

    My mom when she calls CVS be like:

  71. MandoMonge

    MandoMongeDag geleden

    My brother works for apple support and it’s funny how they tell them that they are only chat support because their English isn’t good enough over here in Latin America, and that apple prefers Americans for their call service, but the one who answered your call had a thicker accent than any of us down here

  72. James Green

    James GreenDag geleden

    Apple more or less does the same as Blackberry but gets 2.5 stars? Why. They didn't do anything?

  73. gian’s edits

    gian’s editsDag geleden

    I love the ORAS battle theme period

  74. Namir Hussain

    Namir HussainDag geleden

    If u disliked the video cuz ur apple didnt perform well... Then let me remind u. Android is better than Apple and Ashley gave honest ratings rather than giving fake stars to your fav company

  75. Azend

    AzendDag geleden

    i saw the rick roll comments so i stopped the video

  76. Tiititkt Ktktktkk

    Tiititkt KtktktkkDag geleden

    E

  77. Mike Basmagian

    Mike BasmagianDag geleden

    Customer service is almost always outsourced, and in most cases the "experts" do not have hands-on experience on the product. All they care about are Survey reviews, so it doesn't matter if you actually fix someones phone or help him as best as possible, what matters are the surveys are the end of the day.

  78. Hubert J

    Hubert JDag geleden

    It's better not to get service (Samsung) than being charged for nothing (apple)

  79. BD Lachy

    BD LachyDag geleden

    You should have asked a more complicated question, most of these tech support people aren't going to think your too stupid to know that your phone needs charging, they're going to think its something more severe like the phone is still on (you can still hear sounds and get calls) but the screen is off.

  80. James Green

    James GreenDag geleden

    I thought the same. Even my dad who is 65 and doesn't 'do tech' at all has a smartphone and charges it everyday no problem and sees the battery indicator. This will be overlooked and is user error not a technical problem for them to really solve.

  81. Blaze 8597

    Blaze 8597Dag geleden

    Samsung one was probably fired..

  82. Blaze 8597

    Blaze 8597Dag geleden

    Is it not running around and deserting me omg i luaghed so hard

  83. Niklesh Banduthilake

    Niklesh BanduthilakeDag geleden

    Aight thats enough. Petition to stop the rickrolling Whose with me ???

  84. Danny Tan

    Danny TanDag geleden

    Company just doesn't give a damn about your problem when we're using their devices.. Just sells the product and that's it.

  85. TECHNICAL GURU

    TECHNICAL GURUDag geleden

    XIAOMI 🥰🥰

  86. Amit Kengale

    Amit KengaleDag geleden

    Content ❤️thats mrwhostheboss 😂😀😘

  87. Barna Bairi

    Barna BairiDag geleden

    I amazed to Xiaomi's lovely behavior 🙂

  88. Yashraj Analdas

    Yashraj AnaldasDag geleden

    Can you do a vid regarding which phone company provides you the best security features (app scanning, virus, etc)

  89. Pritam Bhowmick

    Pritam BhowmickDag geleden

    And there goes the brand integration with Vivo and Oppo in drain 😂

  90. Bryable Azotillo

    Bryable AzotilloDag geleden

    HE'S SO CUTE WHEN HE SAID HE WONT SAY GOODBYE WHEN HE WAS TALKING TO APPLE CUSTOMER SERVICE hehehe

  91. OISHIKA PLAYZ

    OISHIKA PLAYZDag geleden

    The music in oppo is alcohol free by twice a k-pop girl group

  92. Tanish Ambre

    Tanish AmbreDag geleden

    My Xiaomi scored 4.5

  93. LukeOfTheSky

    LukeOfTheSkyDag geleden

    I’ve found that simply texting apple through iMessage gets you the best results. Over the phone is never great

  94. Bear

    BearDag geleden

    The Xiaomi sounds like someone from the Philippines

  95. Captain Obvious

    Captain ObviousDag geleden

    What da dog doin ?

  96. Ty S

    Ty SDag geleden

    Thanks for calling blackberry we assume your over the age of 55 so here is something easy to do that you will find very very complicated 😆

  97. H20 Bath Water

    H20 Bath WaterDag geleden

    How is calling if is phone is dead?

  98. Some Guy That Exploits

    Some Guy That ExploitsDag geleden

    2:04

  99. GalacticSoda

    GalacticSodaDag geleden

    I like how none of them realise that he must be calling with the charger out

  100. shahvez khan

    shahvez khanDag geleden

    Oh you have no idea how bad ebay is

  101. Susan Boardman

    Susan BoardmanDag geleden

    And you thought apple stores were bad. Once I Saw A Samsung Store Worker Screaming at a boy for wearing pink.

  102. Susheel Dogra

    Susheel DograDag geleden

    Apple will dis-appear in future , Windows is leading in OS market, Android is leading in phone's OS market. APPLE is still running just because of US, UK and UAE customers.

  103. dhananjaya kumar ml

    dhananjaya kumar mlDag geleden

    RIP 'GOOGLE' customers .

  104. Raniel L

    Raniel LDag geleden

    I think the Samsung guy and xiaomi are both from the Philippines